Furniture & Setup: All residence halls rooms and apartments are furnished. Residence Hall rooms included a student bed, desk and chair, and dresser (residents either have their own closet or share one with their roommates). Apartments bedrooms come furnished with a bed, desk, and dresser (sometimes a desk or two are located in the living room, and residents either have their own closet or share one with their roommates). The apartments also come equipped with a couch, dining room table and chairs, and a coffee table. Each apartment also has a living room, kitchen (equipped with a stove, sink, apartment refrigerator), and a bathroom. Residents in apartments are responsible for providing other amenities for shared spaces like the kitchen and bathroom, such as pots, pans, plates, kitchen appliances other than the stove and fridge (i.e., microwave, etc.), toilet paper, and cleaning supplies. University-provided furniture cannot be removed from student residence hall rooms or apartments. A list of prohibited items for residence halls and apartments can be found online by clicking here.
Heating & Air Conditioning: All residence halls and apartments have heat. Facilities usually turn on the head at a set point in October or November when we have a number of consistently cold days. The heat in buildings is also often regulated by outside temperatures. Air Conditioning is not available in the following residence halls and apartments: Dilworth Hall, Fickes Hall, Rea House, Laughlin House, Woodland Hall, Chatham Apartments, Chung Apartments, Linzer Apartments, and Pelletreau Apartments. Residents are not permitted to bring or install their own air conditioning. Only students approved through the Medical Accommodation Process are allowed to have air conditioners installed in their room. If a student is approved, the university will provide and install the Air Conditioner in the student's individual bedroom. Further information about the Medical Accommodation Process can be found online by clicking here.
Laundry: Each residence hall and apartment complex comes equipped with laundry facilities at no cost. Laundry Rooms are located on each floor in Woodland and Fickes. Laundry for the apartments, Dilworth Hall, Rea House, and Laughlin House are located in the basement or on the first floor. The laundry in Orchard Hall is located on the third floor of Orchard Hall. Students sign-up for laundry time slots by clicking on the following link. Outside contractors manage the maintenance and upkeep of laundry facilities. If you experience any issues with laundry, please submit a maintenance request.
Utilities: All utilities, including heat, water, electricity, and WiFi, are included in all on-campus residence hall rooms and apartments.
Community Kitchens: All residence halls (Dilworth Hall, Fickes Hall, Rea House, Laughlin House, Woodland Hall, and Orchard Hall) have community kitchens or kitchenettes in each building. All apartments come equipped with a full kitchen, including an apartment stove and refrigerator in each unit. The kitchen is used strictly by the residents in that apartment and any of their guests that they permit to use it with the permission of roommates. Community kitchens are cleaned by housekeeping, but apartment kitchens are expected to be maintained by the residents of that apartment.
Cleaning: Residence Halls community areas, such as bathrooms, hallways, lounges, community kitchen, and other spaces, are generally cleaned Monday through Friday by Facilities Management. Any residents who have a semi-private bathroom in their residence hall room are responsible for cleaning this space themselves. Residents in the apartments are responsible for cleaning their individual apartments.
Internet: All residence halls and apartments come equipped with WiFi access. If you experience any WiFi issues, please submit a work order directly to the IT HelpDesk by clicking here or call 412-365-1112.
Maintenance and Upkeep: All residence hall and apartment maintenance and upkeep are managed by Facilities Management. Facilities prioritize maintenance requests on the severity of the issue, which means some maintenance requests may take 7 to 10 business days (and in some cases) longer to be addressed. For example, suppose an apartment has a plumbing issue, and another student has a broken desk drawer. In that case, the plumbing issue is expedited and addressed as soon as the Facilities Management staff can, whereas the desk drawer will be fixed but not a priority. Suppose students are submitting a maintenance request due to a fire/explosion. In that case, lack of heat, flood or significant water leak, major structural damage, or loss of electricity do not submit the request online. Instead, contact Public Safety (412-365-1230) or Residence Life On-Call (412-951-0003) to report the issue, and they will give you immediate directions. Maintenance requests are received and monitored during regular business hours.
Live-In Staff: Chatham University has live-in staff, both undergraduate, graduate, and professional, that are available 24/7 to assist on-campus residents in the event of an emergency. Public Safety also provided 24/7 emergency support. Information about our emergency support services can be found online by clicking here.
